Legal Notice


Last updated: 20 September 2026

1. Website publisher


The website vocca.com is published by:


VOCCA

  • A French société par actions simplifiée (SAS) with a share capital of EUR 2,236.94

  • Registered office: 7 rue Mariotte, 75017 Paris, France

  • Registered with the Paris Trade and Companies Register under number 931 119 150

  • SIRET (registered office): 931 119 150 00031

  • VAT number: FR59 931 119 150

  • APE code: 58.29C (Publishing of application software)


Email: contact@vocca.com


Publication director: Eliott Hoffenberg, President.

2. Hosting


2.1 Website


Framer B.V., Rozengracht 207B, 1016 LZ Amsterdam, Netherlands.


The website is hosted in the European Union for visitors in all countries.


2.2 Platform and customer data


Platform data is hosted in the region corresponding to the customer's location.


France and the European Union


Data of European customers is hosted in the European Union, with Amazon Web Services (Paris region, with redundancy in Frankfurt) and Microsoft Azure (France Central region). These providers hold HDS certification (Hébergeur de Données de Santé, the French certification required for hosting personal health data), as required by article L. 1111-8 of the French Public Health Code.


United States


Data of U.S. customers is hosted in the United States. Vocca's hosting providers for this region are contractually bound as subcontractors under HIPAA, and Vocca enters into a Business Associate Agreement with each of them before any Protected Health Information is processed. There is no U.S. equivalent of HDS certification; compliance rests on the HIPAA Security Rule and on the contractual chain of Business Associate Agreements.


Certain corporate, support and engineering functions are carried out from France. This may involve access to U.S. customer data from outside the United States, under the safeguards described in the Privacy Policy.

3. Personal data protection

The processing of personal data is described in the Privacy Policy, available from the footer of the website. The roles and the applicable regime differ by jurisdiction.

France and the European Union

Processing is governed by the General Data Protection Regulation and the French Data Protection Act. Where Vocca processes data on behalf of a healthcare practice, it acts as a processor on that practice's documented instructions.

Vocca has appointed a data protection officer (DPO), registered with the CNIL, the French data protection authority, under number DPO-158853. Contact: dpo@vocca.com.

Data subjects have rights of access, rectification, erasure, restriction, objection and portability over their data, exercisable at that address. They may also lodge a complaint with the CNIL, at www.cnil.fr.

United States

Where Vocca creates, receives, maintains or transmits Protected Health Information on behalf of a healthcare provider, it acts as a Business Associate under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), and the provider acts as the Covered Entity. A Business Associate Agreement is entered into before any PHI is processed.

HIPAA rights over PHI, access, amendment, and an accounting of disclosures, are exercised with the healthcare provider rather than with Vocca. Patients who contact Vocca directly are referred to their provider.

Residents of certain U.S. states have additional rights over personal data that is not PHI, including rights of access, correction and deletion, and the right to opt out of the sale or sharing of personal data. Vocca does not sell personal data. These requests may be addressed to dpo@vocca.com. The processing of personal data is described in the Privacy Policy, available from the footer of the website.


Vocca has appointed a data protection officer (DPO), registered with the CNIL, the French data protection authority, under number DPO-158853. Contact: dpo@vocca.com.


Data subjects have rights of access, rectification, erasure, restriction, objection and portability over their data, exercisable at that address. They may also lodge a complaint with the CNIL, at www.cnil.fr.

4. Terms of use


Use of the Vocca website and platform is subject to the Terms of Service, available from the footer of the website. For customers, the subscription agreement and the data processing agreement or Business Associate Agreement take precedence over the Terms of Service in the event of conflict.

5. Intellectual property

All elements making up the website, namely text, images, video, logos, graphics, layout, source code, databases, trademarks and domain names, are the exclusive property of Vocca or are licensed to it.

Any reproduction, representation, modification, publication, transmission or adaptation of all or part of these elements, by any means whatsoever and on any medium whatsoever, without Vocca's prior written authorization, is strictly prohibited.

The Vocca name and logo are the property of Vocca. Any unauthorized use constitutes infringement under French law and trademark infringement under U.S. law.

6. Liability


Vocca endeavors to publish accurate and up-to-date information on the website, without guaranteeing that it is complete or continuously current. Information published on the website is provided for information purposes only and constitutes neither medical advice nor a contractual commitment.


Vocca cannot be held liable for any direct or indirect damage arising from access to the website, its use, or the inability to access it.


The website may contain links to third-party sites. Vocca exercises no control over those sites and accepts no responsibility for their content.


Nothing in this notice limits Vocca's liability for gross negligence or willful misconduct, for personal injury, or in any case where the applicable law prohibits such limitation.

7. Cookies


The website uses cookies. The purposes, the detailed list of cookies set and the means of adjusting preferences are set out in the "Cookie management" section of the Privacy Policy.


France and the European Union


Cookies that are not strictly necessary are placed only after consent, in accordance with article 82 of the French Data Protection Act and the CNIL's guidelines. Consent may be withdrawn at any time.


United States


Cookie preferences operate on an opt-out basis. Visitors may adjust their preferences at any time through the cookie settings link in the website footer.

8. Reporting unlawful content


Any unlawful content found on the website may be reported to contact@vocca.com.

9. Governing law and jurisdiction


This legal notice is governed by French law. Any dispute relating to the website falls within the exclusive jurisdiction of the courts within the jurisdiction of the Paris Court of Appeal, subject to any mandatory rules of jurisdiction applicable to consumers.


For customers, the governing law and the competent courts for the contractual relationship are those set out in the subscription agreement, which may differ from this clause.