AI RECEPTIONIST FOR HOSPITALS

Built for the complexity of hospitals workflows

An AI that knows the hospital environment

Vocca speaks the language of a hospital. It knows the departments, patient pathways and urgency levels, to qualify and route every call from the very first ring.

  • Routing to the right department (emergency, outpatient consultations, imaging, surgery, maternity...)

  • Distinction between incoming calls from patients, families and medical correspondents

  • Qualification of requests for outpatient consultations, scheduled admissions and discharges

  • Emergency detection and transfer to the appropriate lines (SAMU, emergency department, on-call)

Compatible with hospital software

Vocca connects directly to your hospital information systems and syncs consultation schedules in real time. Appointments are updated instantly, with no manual input required.

Pre-exam preparation and reminders

Vocca contacts patients before each outpatient consultation or scheduled procedure to confirm attendance and remind them of any relevant instructions (documents to bring, fasting requirements, specific preparation). Result: up to 70% fewer no-shows.

CONVERSATIONAL AI

Meet your new AI receptionist

ENTERPRISE-GRADE

AI powering your front desk

More appointments

Fewer no-shows

Lower turnover

Happier patients

Get more appointments


30% of calls are missed on average, with half of them for new appointments. With Vocca, never miss a new meeting again.

15%

more appointments requests with 100% availability

More appointments

Fewer no-shows

Lower turnover

Happier patients

Get more appointments


30% of calls are missed on average, with half of them for new appointments. With Vocca, never miss a new meeting again.

15%

more appointments requests with 100% availability

More appointments

Fewer no-shows

Lower turnover

Happier patients

Get more appointments


30% of calls are missed on average, with half of them for new appointments. With Vocca, never miss a new meeting again.

15%

more appointments requests with 100% availability

AI RECEPTIONIST

Tailored to your practice

Tailored to your practice

Vocca understands clinical vocabulary and adapts to each specialty. It applies to your scheduling logic, eligibility rules and communication style so it behaves like your front desk.

Trained on medical terminology

Work across all specialties

Follow your custom rules

Tailored to your practice

Vocca understands clinical vocabulary and adapts to each specialty. It applies to your scheduling logic, eligibility rules and communication style so it behaves like your front desk.

Trained on medical terminology

Work across all specialties

Follow your custom rules

Run your center efficiently

You get advanced statistics to manage your center with clear performance data. Secretaries use a real-time dashboard to track calls, tasks, and booking activity in your agenda.

4h saved per secretary per day

+15% appointments

-70% no-shows

Run your center efficiently

You get advanced statistics to manage your center with clear performance data. Secretaries use a real-time dashboard to track calls, tasks, and booking activity in your agenda.

4h saved per secretary per day

+15% appointments

-70% no-shows

Secured and certified

Built for healthcare privacy and security from day one. Data stays in your region, access is tightly controlled, and patient data is never used to train models, ensuring safe, compliant automation at scale.

GDPR / HIPAA / SOC type II

Local data residency

No training on your patient data

Secured and certified

Built for healthcare privacy and security from day one. Data stays in your region, access is tightly controlled, and patient data is never used to train models, ensuring safe, compliant automation at scale.

GDPR / HIPAA / SOC type II

Local data residency

No training on your patient data

Discover how Vocca helps leading healthcare groups transform patient access.

DESIGNED FOR DOCTORS AND PATIENTS

Vocca at a glance

5M+

calls handled

80%

automation rate

-70%

missed appointments

+15%

new appointments

5M+

calls handled

80%

automation rate

-70%

missed appointments

+15%

new appointments

Your Most Common Questions

Your Most Common Questions

How does Vocca work as an AI medical receptionist for appointment scheduling and patient calls?

Is Vocca compliant with healthcare security standards (such as HIPAA, GDPR or SOC 2)?

Can Vocca integrate with my existing medical software (EHR, EMR...) ?

How fast can my practice start using Vocca?

What’s the difference between an AI medical receptionist and a virtual call center service?

What results do practices typically see after implementing Vocca?

We're one click away. Contact us!

Call us : 347 727 1717

Email us : contact@vocca.com

We're one click away. Contact us!

Call us : 347 727 1717

Email us : contact@vocca.com