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The AI that answers your phones and fills your schedule

Vocca answers every patient call: booking, rescheduling, preparing, confirming and following up, in your software, by your specialty's rules.

Made for
Medical imaging
Dentistry
Ophthalmology
Cardiology
Primary care
Hospitals
Gynecology
Anesthesiology
Multi-specialty
Clinical laboratories

How Vocca works

From the first ring to the confirmed appointment, end-to-end.

The AI picks up instantly, 24/7, in the patient's language, and understands the reason for the call: a booking, a rescheduling, a question about an exam, an administrative request.

A scheduling engine encodes your specialty's logic: which exam, which practitioner, which preparation, which slot. Vocca steers each patient to the right one and books directly in your software.

Urgent calls are transferred to the front desk immediately. Complex, lower-priority requests are called back. Everything else is resolved end to end.

Vocca sends confirmations, reminders and places outbound calls for follow-ups, so your receptionists stop chasing and fewer patients miss their appointment.

We handle all types of conversations

On average, Vocca resolves 70% of conversations end to end with no human involvement. The most mature practices exceed 85%.

Here's how that plays out in real-world conditions.

Since implementing Vocca, we’ve been able to answer far more calls, we’ve seen less frustration and much higher satisfaction. Vocca has really helped us and allows us to work in far better conditions.

Fanny NasoHead of Nursing Department, Radiology, Sainte-Camille Hospital

Less time on the phone, more time on care

Keep your software. Vocca plugs right in.

Vocca integrates natively with 20+ scheduling and patient management systems. No migration, no workarounds. Your connection is up and running in days.

Built for any volume

A busy line is a patient about to call somewhere else. Vocca answers instantly, in any language, and shows you what’s really happening on your lines.

Vocca handles as many calls as necessary at once, with no hold time. Every patient is picked up on the first ring, at peak or outside hours.

Patients are answered in their own language, and the AI can switch languages in the middle of a conversation.

Track call volumes, reasons and outcomes, and build custom booking scenarios that match the way your practice actually works.

Compliance your IT will sign off on

Vocca is built to protect patient data: HIPAA and GDPR by design, encryption in transit and at rest, on SOC 2, ISO 27001 and HDS certified infrastructure.

HIPAA

Complies with U.S. health data protection requirements. BAA available upon request.

GDPR

Data is hosted and processed in compliance with the European regulation.

They trust us with what matters most: their patients

Shana AiachCEO, Sana Oris
My receptionists used to call patients before appointments, but it was repetitive and often forgotten. Vocca’s automated reminders have reduced no-shows and saved my receptionists significant time.
Jonas MarcianoCEO, Klarity
Vocca has been an amazing tool that helped us scale our operations and save our team time so they can focus more on the patient and less on the phone.
Fanny NasoHead of Nursing Department, Radiology, Sainte-Camille Hospital
Since implementing Vocca, we’ve been able to answer far more calls, we’ve seen less frustration and much higher satisfaction. Vocca has really helped us and allows us to work in far better conditions.
David HamidCEO, Cabinet Agyl
Our clinic’s phones never stop ringing, overwhelming my assistants. With Vocca, they can focus on welcoming patients while calls are managed efficiently, keeping our patient-first approach intact.
Daniel AttiasCEO, Biolam
I’m very impressed by this solution. It efficiently handles a large volume of our calls and drastically alleviates the phone pressure in our labs.
Alison SamsonActing Director, SoMeD Nantes
Today, everything is smoother and simpler. And patients love it: it's intuitive, efficient and human.
Shana AiachCEO, Sana Oris
My receptionists used to call patients before appointments, but it was repetitive and often forgotten. Vocca’s automated reminders have reduced no-shows and saved my receptionists significant time.
Jonas MarcianoCEO, Klarity
Vocca has been an amazing tool that helped us scale our operations and save our team time so they can focus more on the patient and less on the phone.
Fanny NasoHead of Nursing Department, Radiology, Sainte-Camille Hospital
Since implementing Vocca, we’ve been able to answer far more calls, we’ve seen less frustration and much higher satisfaction. Vocca has really helped us and allows us to work in far better conditions.
David HamidCEO, Cabinet Agyl
Our clinic’s phones never stop ringing, overwhelming my assistants. With Vocca, they can focus on welcoming patients while calls are managed efficiently, keeping our patient-first approach intact.
Daniel AttiasCEO, Biolam
I’m very impressed by this solution. It efficiently handles a large volume of our calls and drastically alleviates the phone pressure in our labs.
Alison SamsonActing Director, SoMeD Nantes
Today, everything is smoother and simpler. And patients love it: it's intuitive, efficient and human.

Your practice is unique, so is our AI, across 20+ specialties and multiple care settings

Medical imaging

Dentistry

Ophthalmology

Cardiology

Primary care

Hospitals

Gynecology

Anesthesiology

Multi-specialty

Clinical laboratories

Frequently asked questions

Can't find what you're looking for? Our team is happy to help.

In days, not months. Behind the voice is a scheduling engine with a library of specialty-specific models that already encode the rules of your specialty, which keeps setup simple.

Urgent calls are transferred immediately to your front-desk staff. Complex, lower-priority requests are called back. Your team only handles the conversations that need a person.

Yes. On top of answering inbound calls, Vocca places outbound calls for confirmations, reminders and follow-ups, and calls back patients whose request could not be handled on the spot.

Less time on the phone, more time on care