AI dental receptionist: every call answered, every visit booked
Vocca answers the calls to your dental practice, books cleanings, exams and emergency visits directly in your practice management software, and calls patients back to confirm. Your front desk can focus on the patients in the office.
What missed calls cost your dental practice
150
Missed calls each month
- 60Missed appointment requests
$23,000
Monthly revenue potentially affected
750
Missed calls each month
- 300Missed appointment requests
$120,000
Monthly revenue potentially affected
3800
Missed calls each month
- 1500Missed appointment requests
$580,000
Monthly revenue potentially affected
The calls your dental front desk handles every day
A patient calls with a toothache, swelling or a broken tooth. Vocca asks the questions your dentists defined to sort the request and offers the emergency slots you keep open. The visit is booked with its reason, so the operatory is ready.
A new patient wants a first exam and cleaning. Vocca checks whether the caller is new or established, collects the details your office requires and books the appointment length you set for a new patient visit.
A parent calls about a child's first visit, another patient asks about braces or an implant consultation. Vocca routes each request to the right provider, whether general dentist, pediatric dentist, orthodontist or implant specialist, and books on that provider's schedule.
Before each visit, Vocca calls to confirm attendance and reminds the patient of the instructions your team set, such as a prescription or X-rays to bring. Cancellations free the chair in your schedule right away.
Patients due for a cleaning or a periodic exam get a call from Vocca offering a slot. Each booking lands in your schedule and each refusal is noted, so your hygiene chairs stay booked.
When a patient cancels, Vocca calls the patients on your waitlist who asked for an earlier appointment and books the first one who accepts. The open slot gets filled without tying up the front desk.
Fewer repetitive tasks. More time for your patients.
An agent who handles the call from start to finish, without ever involving your team.
A comprehensive solution
Instant identification
The agent recognizes the patient and the reason for the call within the first few seconds, with no menu or script.
Real-time availability
It checks your calendar in real time and confirms a time slot without any human intervention.
Escalation with context
Complex cases are referred to your team, with the reason already summarized, so there is no need to repeat it to the patient.
Keep your software. Vocca plugs right in.
Vocca connects to your existing scheduling and patient management software, so every booking lands directly in your calendar.
Frequently asked questions
An AI dental receptionist answers patient calls, understands the reason for the call and books the appointment directly in the practice's scheduling software. Vocca also handles confirmations, recalls and cancellations, and passes anything it cannot resolve to your front desk with a summary.
Vocca asks the questions your dentists defined, about pain, swelling, bleeding or trauma, and offers the emergency slots you keep available. Situations your protocol treats as serious are transferred or referred to emergency care, and Vocca never makes a diagnosis.
Yes. Each type of visit has its own duration, provider and prerequisites, for example a consultation before an implant or a records appointment before orthodontic treatment. Vocca applies these rules when it books.
Vocca connects to the scheduling software dental practices use and writes appointments directly into it, with no double entry. The list of supported systems is confirmed during your demo.
Yes. Vocca knows each office's providers, hours and services, and books patients at the right location. Dental groups can keep one set of rules across offices or adapt them office by office.
