AI receptionist for cardiology: cardiac tests booked on the first call
Vocca answers the calls to your cardiology practice, books consultations and cardiac testing directly in your scheduling software, and applies your protocol the moment a caller mentions chest pain.
What missed calls cost your cardiology practice
150
Missed calls each month
- 60Missed appointment requests
$8,100
Monthly revenue potentially affected
750
Missed calls each month
- 300Missed appointment requests
$41,000
Monthly revenue potentially affected
3800
Missed calls each month
- 1500Missed appointment requests
$200,000
Monthly revenue potentially affected
The calls your cardiology practice handles every day
A patient calls to schedule an echocardiogram, a stress test or a Holter monitor. Vocca identifies the test, checks whether your practice requires a referral or a prior consultation, and books the right duration on the right equipment schedule. The appointment appears in your schedule with the test type attached.
A caller reports chest pain, palpitations or sudden shortness of breath. Vocca stops the booking flow and applies the protocol your cardiologists defined: instruction to call emergency services or transfer to the on-call physician. It makes no diagnosis and logs the call for your team.
A patient just discharged after a cardiac event must be seen within the timeframe the hospital set. Vocca treats the request as a priority under your rules and offers the slots you reserve for post-discharge follow-up. The booking and its reason are recorded in the patient's file.
Before a stress test, Vocca reminds the patient of the instructions your team validated: comfortable clothes and shoes, medications to hold only if the cardiologist ordered it, documents to bring. Confirmations and cancellations update the schedule immediately.
When a Holter monitor is due back on a given day, Vocca calls the patient the day before to confirm the return appointment. A missed return is flagged to your team.
Patients due for a routine check-up, a pacemaker check or a follow-up echo get a call offering a slot within the window your cardiologists set. Each booking is written into the schedule and each refusal is noted.
Fewer repetitive tasks. More time for your patients.
An agent who handles the call from start to finish, without ever involving your team.
A comprehensive solution
Instant identification
The agent recognizes the patient and the reason for the call within the first few seconds, with no menu or script.
Real-time availability
It checks your calendar in real time and confirms a time slot without any human intervention.
Escalation with context
Complex cases are referred to your team, with the reason already summarized, so there is no need to repeat it to the patient.
Keep your software. Vocca plugs right in.
Vocca connects to your existing scheduling and patient management software, so every booking lands directly in your calendar.
Frequently asked questions
Vocca listens for the warning signs your cardiologists define, such as chest pain, palpitations or acute shortness of breath. When one is mentioned, it stops scheduling and applies your protocol: transfer to the on-call physician or instruction to call emergency services. It never assesses the patient's condition itself.
Yes. Vocca identifies the requested test, checks your prerequisites, such as a referral or a prior consultation, and books the right duration on the right equipment schedule. Each test type can follow its own rules.
Vocca repeats the preparation instructions your team wrote for each test, before the appointment and whenever the patient asks. It never tells a patient to stop a medication unless that instruction comes from your cardiologists.
Yes. Vocca knows each cardiologist's schedule, subspecialty and locations, from electrophysiology to heart failure or interventional follow-up, and routes each request accordingly. This is how it works for cardiology groups spread across several offices.
Yes, if your practice reserves slots for post-discharge or post-procedure follow-up. Vocca offers those slots first to these patients and records the reason for the visit in the schedule.
