AI receptionist for anesthesiology: pre-anesthesia visits booked
Vocca answers the calls to your anesthesiology practice, books pre-anesthesia consultations directly in your scheduling software and calls patients back with the pre-operative instructions your team validated.
What missed calls cost your anesthesiology practice
150
Missed calls each month
- 60Missed appointment requests
$7,100
Monthly revenue potentially affected
750
Missed calls each month
- 300Missed appointment requests
$35,000
Monthly revenue potentially affected
3800
Missed calls each month
- 1500Missed appointment requests
$180,000
Monthly revenue potentially affected
The calls your anesthesiology practice handles every day
A patient calls with a surgery date and needs to see the anesthesiologist. Vocca asks for the procedure, the surgeon, the facility and whether it is outpatient or inpatient, then offers a slot that meets your required lead time before surgery. The visit is booked in your scheduling software with that surgical context attached.
A patient asks whether they can eat the night before or keep taking a blood thinner. Vocca repeats only the instructions your team wrote for that type of procedure and never improvises medical advice. Any other question is logged as a callback request for an anesthesiologist or a nurse.
The operation has been moved and the patient calls to change the pre-anesthesia visit. Vocca finds a new slot that still meets your timing rule, cancels the old one and updates the schedule. If no compliant slot exists, the request goes to your staff with every detail.
Before each consultation, Vocca calls the patient to confirm attendance and lists what to bring: current medication list, previous anesthesia records, recent lab results. Cancellations free the slot in the schedule right away.
Ahead of the procedure, Vocca reminds the patient of the fasting instructions, the medication adjustments your team prescribed and the need for an adult escort after outpatient surgery. The wording is the one your practice validated, word for word.
When a health questionnaire, a lab result or a consent form is missing, Vocca calls the patient to request it before the surgery date. The status is noted so your team sees at a glance which files are ready.
Fewer repetitive tasks. More time for your patients.
An agent who handles the call from start to finish, without ever involving your team.
A comprehensive solution
Instant identification
The agent recognizes the patient and the reason for the call within the first few seconds, with no menu or script.
Real-time availability
It checks your calendar in real time and confirms a time slot without any human intervention.
Escalation with context
Complex cases are referred to your team, with the reason already summarized, so there is no need to repeat it to the patient.
Keep your software. Vocca plugs right in.
Vocca connects to your existing scheduling and patient management software, so every booking lands directly in your calendar.
Frequently asked questions
Yes. Vocca asks for the procedure, the surgeon, the facility and the surgery date, then books the pre-anesthesia consultation in your scheduling software according to your timing rules. The anesthesiologist sees the surgical context before the visit.
No. Vocca only repeats the pre-operative instructions your anesthesiology team wrote and validated for each type of procedure. Any question beyond those instructions is passed to a clinician as a callback request.
Vocca listens for the warning signs defined with your team, such as breathing difficulty or severe pain, and applies your protocol: transfer to the on-call line or instruction to contact emergency services. It never assesses the patient's condition itself.
Yes. Vocca knows which anesthesiologist covers which hospital or surgery center and books each patient on the right schedule. Rules can differ by facility, by type of procedure or by surgeon.
The patient can call Vocca to reschedule the pre-anesthesia visit. Vocca looks for a slot that still meets your required timing before surgery and updates the schedule; if none exists, it hands the request to your staff with all the details.
